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Service is our Specialty.
Our relationship with you doesn't stop after your transaction is complete. We're standing by to make sure your truck lives the long life it was built to live, and that it performs well for you day in and day out. The Empire Truck Sales Service Team is dedicated to providing you the best preventative maintenance, and repair service possible. That's our promise to you.
Our Locations Benefit Everyone.
Our locations and service centers are available to you, no matter where you made your original purchase. Whether your heavy or medium duty truck or tractor needs a minor dent repair, or a complete engine overhaul, we're ready for you. Just stop by one of our locations throughout Mississippi, Alabama, Louisiana and Florida. We offer service for new and used Freightliner®, Western Star, Thomas Built Bus and many other brands. From box to semi, day cab to tractor trailers - we have the solutions for them all. Call any of our locations in Jackson, Meridian, Columbus, Hattiesburg, Biloxi, Brookhaven, MS, Mobile, AL, Slidell, LA or Pensacola, FL for additional details about our Service Department at 888-715-8076 or visit us today.
Credit Application Form.
If you'd like to open a service account, please fill out a credit application form and email it to contact us.
Frequently Asked Service Questions
1. What do the indicator lights on my dashboard represent?
It's imperative that you know your truck inside and out, and that includes knowing what the indicator lights mean. Click here to find out.
2. What is the warning light ID & consequential actions?
If your warning light is flashing, you should know exactly what it means, and what steps to take next. Click here to find out.
3. What fault codes should I know about?
Review a full list of fault code IDs so you have them handy for reference at any time. See them all here.
Schedule Service
Reliability is critical when there's a job to do, and we have the equipment and experience to get your truck in prime shape. If you have any questions or concerns about getting your truck serviced, feel free to call us at (855) 781-9410 and we'll be happy to help you over the phone or assist you in making an appointment. Come talk to us about how to best maintain your investment and learn more about our available services!
We are proud to provide quality service to the AL, LA, FL area.
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